The cancellation must be made 48 hours before the service; otherwise, a 100% penalty will be applied. 90% refund if you cancel 48 hours or more (10% charged to cover bank refund fees).
No refunds for no-shows.
No money refunds will be made in case the traveler does not show up on time on the day of the activity, maximum waiting time 15 minutes.
Reservation deposits are not refundable, in case of cancellation due to external factors; This amount may be reused in another activity scheduled by the company.
The Snorkel equipment has no additional cost, if during the activity the traveler loses any piece of equipment, they must pay an amount of $50 USD.
We are not responsible for accidents or road closures that lead to delays in the itinerary by the company (external situations beyond our control)
Due to weather issues that may present a risk to the traveler, the company must cancel said activity and be rescheduled.
During the activity you have access to a basic first aid kit, it should be noted that our staff is not a DOCTOR, so they can only provide basic first aid, if the client wishes, a private Doctor or Nurse can be hired and will be paid by the customer at the time of booking.
In the event that the traveler consumes a substance that alters their habitual behavior, the company does not assume any direct or indirect responsibility for any damage or harm suffered during the activity.
Take A Break Costa Rica reserves the right of admission, if a client acts with physical or verbal violence towards our collaborators or any other person in the activity, we will be obliged to cancel the service provided at the time and the service will be denied. full refund of money.